Since we first wrote about the emergence of generative artificial intelligence (“AI”) tools back in February 2023, their capabilities have increased in leaps and bounds. A report from KPMG indicates that generative AI reached the point of “mass adoption” in Canadian workplaces by November 2024. At that time, KPMG found nearly half (46%) of all workers were using AI tools as part of their jobs. These adoption rates have surely only increased in 2025.

ChatGPT (an artificial intelligence language generator financed by Microsoft) has captured the world’s attention. By inputting prompts in plain language, ChatGPT can do a seemingly endless series of tasks. Some are quite mundane – such as answering questions – while others could be revolutionary for automating common and labour-intensive work.